HOW   does Personal Coaching work?


   HOW   I Coach Clients

As your coach, I will inquire, encourage, advise, challenge, make requests, and listen for your truth so that you remain aligned with who you are, your goals, your values and your vision. My focus will be completely on you and what you want in life; I stand for you first and foremost, not just your goals. 

The coaching relationship is designed by both of us, and may be refined through ongoing two-way feedback. Even though I am committed to the journey, you will ultimately be responsible for actions taken (or not taken) in your life throughout the process. 

I Expect Your Best 

We should only be working together if you are ready to do and be your best. If you are not doing your best, I will ask you to do so. If you cannot be your best at the moment, I will understand and do what I can so that you can be heard, supported and helped to get back on your path. 

I Make Specific Requests 

From time to time, I will make a direct request, such as “Will you accomplish X by the end of the month?” You may accept the request, counter-offer (e.g.: “I can’t do X, but I can do Y”) or decline (rare). I will always support you, whichever way you respond. 

I Give Advice

If I am sure of the situation, and you are open to it, I will make specific suggestions on how to handle a problem or go for an opportunity. If I am not sure, I will say so. Regardless, use the best of what I say and use your own judgment. 

I Am Direct 

When I hear a funny tone in your voice or notice something amiss, I will ask you about it. Often, it is these small moments that offer the chance to resolve something. However, I will not confront you; I will merely invite you to take a closer look. 

I Give Homework 

I typically ask you to determine one or more goals or actions to focus on between our calls. If I am pushing you too much, please say so. If you want to be pushed harder, just ask.

I’m Here for You 

I want to hear it all. If you have a personal problem, are upset with something (including me and/or the coaching), are just starting to realize something big, or can’t wait to share a breakthrough, please call or e-mail me- anytime. I will do my best to be back in touch within 24 hours, weekdays.


 HOW   to Get the Most from Coaching

I want you to benefit greatly from our coaching calls and the time in-between. This guide briefly outlines some of the things you can do to maximize the value of your coaching experience. 

Focus On What You Really Want

Coaching works best when you have clear goals that are based on your true values. First, I encourage you to deeply consider what you want your life to look like. Then, identify the gaps between the way things are now and how you would like them to be. Many people struggle with this, so if you are unsure about what it is you really want to achieve, coaching is an excellent tool that can provide you with greater clarity. 

Get To Know Yourself--Newly

Working with a sensitive and empathic coach is a healthy way to grow. Most clients hire a coach to work on specific goals, and much of the time focus on these objectives. Yet, with coaching, many clients discover new parts of themselves, and find they can adjust their goals to be more in alignment with who they really are. This discovery process is natural, and you do not need to concentrate on it, just realize it will likely happen. Accelerated personal and professional growth is the hallmark of coaching.

Double Your Level Of Willingness

Part of working with me as your coach is that I will ask a lot of you. Not too much I hope, but perhaps more than you may have been asked recently. I request that you be willing to experiment with fresh approaches and try new beliefs. I will invite you to tell the absolute truth, raise your personal standards, and set higher goals. Ultimately, you need to decide what is best for you; however, the more willing you are to grow, the greater the benefits from coaching. 

Come Prepared To Each Coaching Call

To get the most value out of the coaching session, I request that you prepare a written agenda for each call. Many of my clients use the provided “Coaching Prep Form.” This does not have to be a big, time-consuming event, but usually only requires 10-20 minutes. Investing that small amount of time to prepare for the call and faxing or e-mailing an agenda to me beforehand, will have a huge impact on our session. 

Do Your Homework

Each week you will decide on the actions or goals on which you want to focus. I expect you to keep the commitments you make and will work with you to make sure you are setting worthwhile, realistic and achievable objectives. If you know that a busy week is ahead, your homework might be as simple as thinking about a new perspective. If you have more time, you might decide to handle a big task. Regardless, I will hold you accountable and encourage you to do your best.


 HOW TO:   Practicalities

I. Payments

All sessions are pre-paid or paid for at the beginning of the session. Melissa accepts personal checks and payments from your bank or your credit card through PAYPAL.

How to Pay for Personal Coaching Sessions with a PAYPAL payment. Acceptance Mark

II. Notice of Schedule Change 

Please communicate any schedule changes 24 or more hours in advance of the scheduled appointment by telephone, or 48 or more hours by email.

III. Confidentiality

Please be assured that your talks with me are strictly CONFIDENTIAL. You are protected under ethical guidelines, which prohibit the sharing of any information you may tell me, without your written consent.

IV. Ethical Standards

I abide by the ethical standards of the International Coach Federation (ICF), the accrediting, standard bearing association for Personal and Professional Coaches throughout the world. They have a strictly enforced, tough Code of Ethics and Conduct: The Philosophy and Definition of Coaching, Pledge of Ethics, and Standards of Ethical Conduct 



  If  NOW IS THE TIME, call Melissa at 203-331-7242 or email at  
for a complimentary coaching/evaluation session. 

Coaching, by telephone, from anywhere in the world!

"It is easy to be the person you have always been, for it requires no change, no self-reflection, and no growth. It may appear that changing yourself requires giving up something. In reality, there is no need to give up anything--you must simply add to what has been."

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Melissa L. Thornton, MBA, LMFT
Marriage and Family Therapist
Personal and Professional Coach
24 hr. confidential voicemail: 203-331-7242
802 Back River Road, Boothbay, ME 04537
24 hr. confidential voicemail and FAX: 207-633-6566

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